SERVICE & TECHNICAL SUPPORT

Factory Authorized Service, Preventive Maintenance & Repair

VJ Scientific provides quality service and support to exceed your expectations. We have combined the technical knowledge and machine service expertise to provide expert factory authorized service, preventive maintenance and repair on your CX-1000 Cannabis Remediation Equipment.


  • Technical Support

  • Expert Factory Authorized Service

  • Radiation Surveys

  • Training

Technical Support

  • Access to a live support technician 7 days a week.

  • No voice mails or waiting on call backs.

Expert Factory Authorized Service

  • VJS is the only factory authorized service provider for CX-1000 Irradiator:

    • Preventative Maintenance

    • Repair/Service

    • Parts

  • We offer flexible options to meet your needs and budget requirements

    • A la carte Preventive Maintenance pricing.

    • Preventive Maintenance and Radiation Survey contracts.

    • Full service plans with SLAs on field service response times and parts delivery.

Radiation Surveys

Safety is always important. It is even more so with high voltage x-ray cannabis decontamination equipment. Safety interlock checks and Radiation Surveys are part of our PM’s.  We can also help you meet your individual State’s requirements on Radiation Surveys. 

Training

We can help you get the most out of your VJS cannabis decontamination equipment purchase with our customized training classes. Whether you need operator training or advanced applications/process training, VJS can provide customized training at your site on your equipment or at our training center in Chelmsford, MA.

How Can We Help?

Please fill in the information requested below and a Service Representative will be in touch.

Contact service@vjsci.com or call +1 (631) 589-8800 to receive a quotation and discuss your specific requirements.

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